General rules for saving account

1. A distinctive account number is allotted to each account which should be quoted in all correspondances relating to the account as well as the time of deposits.
2. Cheques should be signed as per the specimen signature(s) supplied to the Bank and any alternatio nin the cheque must be authenticated by the drawer's full signature.
3. Post-dated/stale cheque and mutilated cheques shall not be honored. Cheque bearing a date six months before the date of presentation is considered as stale cheque and future dated cheque is considered as post dated cheques.
4. Cheque/Cards issued by Bank are the property of account holder(s) and it is their responsibility to keep them in sage custody at all times. The account holder(s) should immediately notify the Bank and give a written request if such instrument is stolen or lost. The Bank will not be liable for any loss due to payment of lost or stolen instrument if the payment is made prior to receipt of such instruction or unless Bank has sufficient time available to act on the request.
5. The Bank shall take due to care to ensure that credit and debit entires are correctly recorded in the accounts. In case of any error, the Bank shall be within its rights to make the correct adjusting entires without notice and recover any amount due from the accountholder(s).
6. Any change in the address or account operators hould be immediately commnicated to the Bank.
7. It's the Bank's Prerogative to accept or reject any request for opening of accounts. The Bank further reserves the right to block any account without prior notice if in its opinion the account is not operating satisfactorily and it will not be incumbent on the bank to disclose reasons therefore.
8. In the absense of a contract to the contrary which has been brought to the notice of the Bank by all operators of the joint account, on the death of one or more of them, the balance in the account shall be payable equally to the survivor(s) and legal heir of the deceased.
9. Statement of account shall be provided on demand. Statement to the agent of account holder(s) shall be provided only after obtaining authority from the authorized signatures. Periodic statement of account shall be considered correct unless the Bank receives verified submission to the contrary in writing acceptable to the bank from the customer within fifteen (15) days from the receipt of the statement.
10. If there is no debit transaction in the account for a period of six months or above the account shall be dormant. The account operator(s) shall be required to be present in the person or make a written request to the Bank to reactivate account.
11. Cheque book will be delivered to the third party only upon the submission of authorization letter and identity documents of the receiver.
12. The account holders shall not draw cheques without sufficient balance in the account. Cheque return charges will be levied as per bank's prevailing schedule of charges and the account holders can be black listed as per rules and regulation of Nepal Rastra Bank.
13. Account holders can close account by giving one business day's written account closing rquest along with the submission of unused cheques and cards provided by the Bank in relation to the account. Account closing charges will be levied as per the Bank's prevailing schedule of charge.
14. Accounts may be automatically closed if they carry nil balance for more than 6 months and there apperars to be no apparent reason to continue maintaining the same.
15. Customers are advised to count thier cash withdrawn before leaving the counter. The Bank shall not be held responsible for any shortfall/ shortages not brought to the notice of the Bank during cash withdrawl at the Bank's counter.
16. The accounts will be subjected to commission(s) and/or services charge(s) for the services availed from the Bank as per the Bank's prevailing schedules of charges.
17. If conflicting instructions are issued by any of the signatories, the Bank may stop the operation of the account until the dispute is resolved to the satisfaction of the bank.
18. The Bank shall have no liablity for loss or damage incurred to the account holder(s) in the event of any failure, interruption or delay in performance of any instruction resulting from breakdown, failure or malfunction of any telecommunication or computer system or from any circumstances resulting from natural calamities whatsover not reasonably under the Bank's control.
19. The Bank shall make endeavors to preserve the secrecy of the account. Nevertheless the Bank shall disclose any information as required by any investigating or government authority provided the Bank believes it is obliged to release such information.
20. Customer account information will not be provided through the telephone.
21. In respect of accounts opened in the name of minors, the Bank shall be entitled to act on the instructions received from the guardians named on the account opening form, until such time the Bank receives written intimation from the guardian or the minor himself / herself regarding attaining majority.
22. The Bank shall not be liable for any loss resulting from dealing in the event of death of authorized signatory(s) unless and until the Bank has received written information of any such event along with such ducuments as required by the Bank.
23. Interest will be calculated on daily basis, and credited to the depositor's saving account as per the Nepali calendar on quarterly basis.
24. The account holder must maintain the prescribed minimum balance as set by the Bank from time to time. The bank shall not honor any amount of cheque below prescribed minimum balance. Further, the bank is not liable to render other services if balance in account is lesser than prescribed minimum balance.
25. The applicable rate of interest shall be published in National Daily on quarterly basis and is subjected to change without prior notice.
26. The Bank reserves the right to after any or all the term and conditions specified above without prior notice and such altered or additional rules shall thereafter be deemed to be binding to all account holders(s).